Cancellation & refund policy

• Cancel any time from Settings → Billing, or by contacting us.
• Your plan stays active until the end of the month or year you have already paid for. No further payments are taken after you cancel.
• Cancelling during the 14-day trial means the plan is never charged.
• Your data stays available to export after you cancel.

• Verification payment (₹50): credited to your first plan payment as extra service time. If we do not approve your account, it is refunded in full.
• Plan payments (₹999/month or ₹9,999/year): not refunded for a period that has started, including part-used months or years, because you keep full access until the period ends.
• Charged by mistake: a duplicate payment, a charge after you cancelled, or an amount we took in error is refunded in full.
• Service failure: if TabFlat was unavailable for a long period through our fault, contact us and we will credit or refund the affected time fairly.

Write to us at support.tabflat@gmail.com (see Contact us) within 30 days of the payment, with the email you signed up with and the Razorpay payment ID. We reply within 2 working days.

Approved refunds are sent to the original payment method (UPI, card or bank) within 5–7 working days. Your bank may take a few more days to show it.

Money guests pay for food goes directly to the restaurant, not to TabFlat. For a refund on a meal or order, please contact the restaurant.